Tea and Tech - Holistic I.T. Support for Silver Surfers
I aim to specifically support the more senior IT users within our community.
I am based in Dinedor and I come to your home, covering most of Herefordshire. I have 30 years’ experience of working within I.T. including the hands on support of all age groups and abilities.
From technophobes to technogeeks, I’ve helped them all.
I won’t burden anyone with jargon and will offer only gentle and compassionate support/advice. Considering the user’s whole situation can help make them feel more comfortable with tackling technology and lead to a growing confidence.
Sometimes, the iPad issue or printing problem might be the initial reason for contact and all that’s really required is someone to sit patiently with them and share a cuppa. I can do that too; I’m a great listener!
I’d like to reach out too, to the children of elderly parents. I fall into this category and know how sometimes it can be problematic trying to support a loved one over the phone. “I can’t connect to skype”, “I can’t see the photo you just sent me”, “I’ve had an email telling me to send money to someone”… I’m sure we’ve all tried to aid with these kinds of requests for help.
But this is where I can help…I can sit patiently with people and explain how to do online shopping, pay a bill, use online banking, all the things some of us take for granted. Helping users to gain confidence in their ability to use technology!
I also run an I.T. Surgery
Taking place EVERY Wednesday 9:30-12:30 at Much Birch Community Hall, HR2 8HT
https://www.facebook.com/events/876868653698807