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Dedicated Hoarding Interventions

We deliver person-centred hoarding support to help people who feel completely overwhelmed by clutter. Working directly alongside residents in high-risk properties, we step into difficult situations with patience and zero judgment, to tackle the root causes of hoarding, make homes safe and functional, prevent evictions, and help people regain control of their lives.

How We Help?

We don't just clear spaces or throw things away. We work alongside people directly in their homes at a speed they can handle, ensuring progress is safe, manageable, and built to last:

  • No Pressure or Panic: We listen first. We help people work through the anxiety of letting things go without forcing quick decisions or causing distress.

  • Focusing on the Essentials: We start with what matters most, making sure kitchens and bathrooms work, unblocking doorways, and removing dangerous fire and health hazards.

  • Fixing Housing & Landlord Issues: We step in when housing warnings have been issued, making the home safe so landlords, repair teams, and care workers can enter securely.

Stability & Lasting Progress

We are not here for a quick reset that leaves you feeling shaken. Our purpose is true stability. By taking a calm, step-by-step approach, we take the panic out of housing risks, resolve urgent safety worries, and help keep tenancies secure.

Once a home is safe and working again, sorting out the clutter is only the first step. We stay around to make sure it stays that way. We work together to set up simple, easy daily routines that stop clutter from piling back up, and we help connect people with local groups and ongoing support so their home remains a place of pride, safety, and lasting progress.

Why Work With Cloud Nine?

Every item has a story, and nobody likes being told what to keep. We never throw anything away without permission, and we never carry out harsh, forced clear-outs.

By building trust and focusing on safety, we keep vulnerable people securely housed and prevent unnecessary evictions. Quick clean-ups simply don't work because the clutter usually comes right back. We focus on real, lasting changes so people never end up back at square one.

Side-by-Side Support for Individuals and Professionals

Cloud Nine is a specialist support provider dedicated to helping vulnerable individuals overcome complex challenges, stay safely housed, and build a healthier, more resilient future. We focus on empowering people through direct intervention, delivering meaningful stability rather than short-term fixes.

We work directly with private individuals and their families, as well as taking referrals from:

  • Housing Associations & Local Authorities

  • Adult Social Care & Health Teams

  • Emergency Services & Fire Prevention Teams

  • Community Organisations & Charities

Additional information

Provided by:
Autism friendly Dementia friendly Wheelchair and accessibility friendly
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