Useful contacts
Here’s a quick reference list of contacts that may be useful to you. Please note opening times may vary over the festive period.
Health
- 24/7 non-emergency medical help and advice - 111 or visit nhs.uk
- Pharmacy bank holiday opening hours
Housing and homelessness advice
- 01432 261600
- If you are under 18 and homeless, please call our Multi Agency Safeguarding Hub (MASH) team on 01432 260800
- Find more support
Floods, power cuts, gas emergency
- In a flood - Tell Herefordshire Council on 01432 261800. If there is any risk of danger to people or property from floodwater ring 999.
- In a powercut - 105
- For a gas emergency - 0800 111 999.
Money, debt, and financial support
- Money, debt, and financial support information
- Call 01432 260027
- You can also get help through debt advice centres
Mental health
- The Samaritans – 116 123
- Childline – 0800 1111
- NHS urgent mental health helpline NHS 111 option 2
- Herefordshire Safe Haven - open 7 days a week 5pm-10pm, for anyone over the age of 18, in crisis or in need of support 01432 271 643
- SHOUT - 24/7 crisis support via text, if you're struggling to cope and need immediate help. Text HERE to 85258
- Kooth offers online counselling and emotional wellbeing support to children and young people through their website and app. Sign up is required.
- Find more support
Domestic abuse
- In an emergency always dial 999
- West Mercia Women's Aid Helpline - 0800 783 1359
- Men's Advice Line - 0808 801 0327 (Monday - Friday 9am-5pm)
- Find more support