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Help with utility bills
Energy Resilience Services
Marches Energy Advice
Marches Energy Advice is a charity dedicated to helping people live with dignity at home, where cold doesn’t affect physical and mental health, and staying warm is more affordable. They work to ensure that no one should choose between warmth and wellbeing, and that high energy bills don’t cause stress or hardship. Support includes:
- Energy efficiency advice (home energy use and behaviour change)
- Support to reduce energy costs (including tariff optimisation)
- Energy debt advice and management support
- Assistance with applications to trust funds and grant schemes
- Support with switching suppliers or tariffs
- Advocacy and support with complaints, including referrals to the Energy Ombudsman
Marches Energy Advice and can also provide home visits conducted by trained energy advisors.
To apply for resilience energy services please visit Crisis and Resilience Fund - Herefordshire Council
Severn Wye Energy Agency
Severn Wye Energy Agency use practical expertise to help individuals, groups, and other organisations become more energy efficient and sustainable, and to help people out of fuel poverty. They do this by working from the strategic level through to practical action on the ground, developing projects and solutions, offering impartial advice and technical support, and providing training and education for people of all ages and backgrounds.
Support includes:
- Energy efficiency advice (home energy use and behaviour change)
- Support to reduce energy costs (including tariff optimisation)
- Energy debt advice and management support
- Assistance with applications to trust funds and grant schemes
- Support with switching suppliers or tariffs
- Advocacy and support with complaints, including referrals to the Energy Ombudsman
Severn Wye Energy Agency and can also provide home visits conducted by trained energy advisors. To apply for resilience energy services please visit Crisis and Resilience Fund - Herefordshire Council
Support to help you manage payments
Supplier support schemes
Many utility companies offer a support scheme if you’re on a low income and struggling with energy costs. If you are not sure who to contact, the Ofgem website has a useful page to help.
Manage deductions from your benefits to pay debts and bills
If you’re in receipt of benefits, you can arrange for some of your bills, such as rent or water, to be paid directly out of your benefits payment. Take a look at the Government’s website for more details.