Energy providers have a Priority Service Register which is a list of customers who may need extra advice and help, including when there’s an interruption to your gas, electricity or water supply. Contact your supplier directly if you think you are eligible to be for registered. For more information visit the Ofgem website.
Scope offer free energy advice to disabled people to help you manage your energy needs.
Some scammers are pretending to be from energy companies or government departments. They can contact you in many ways including by text message, email, social media, by phone or in person.
If you think something might be a scam don't give out any personal information or bank details.
Get advice on scams from the Citizens Advice website.
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