If you think you've been scammed....
It is important to act straight away. What you need to do depends on what has happened. Visit the Citizens Advice website for a step by step guide of what to do if you think you’ve been scammed.
I’ve been scammed
Scams can be difficult to recognise and come in many different guises.
The Money Helper website has a useful guide about types of scams and warning signs to look out for.
Criminals / scammers are experts at impersonating people, organisations and the police and will often spend hours researching you for their scams, hoping you’ll let your guard down for just a moment. Remember to Stop, Challenge and Protect
Take a moment to stop and think before parting with any money or information, as it could help keep you safe.
Could it be fake? It’s okay to reject, refuse or ignore any requests or offers and remember that it’s only criminals who will try to rush or panic you into making a decision.
Contact your bank immediately if you think you’ve fallen for a scam and handed over your bank details. You should also report it to Action Fraud, so it can be investigated, which helps to protect others against the scam. You can also report a scam to police by calling 101.
Emotional support
Being scammed can be extremely distressing. You can contact Victim Support for free, confidential advice on 0300 303 1977 or visit the mental health and wellbeing page for information about support in your area.
If you feel threatened report this to the police immediately by calling 999
Useful resources
The Friends against Scams website contains lots of useful resources about protecting yourself from scams - including an Easy Read Scams Awareness Guide